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Our Legal Terms and What They Cover

Your access to 88okbajee and use of your account wallet — including deposits via bKash, Nagad, or Rocket — is governed by the terms set out here.

Account Holder RightsBangladesh-Eligible RegionsbKash, Nagad, Rocket ScopePolicy Contact Channel
88okbajee Our Legal Terms and What They Cover
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

We take account security seriously. Your login credentials, wallet details, and transaction history are held under encryption and accessed only by authorised internal teams for the purposes described in this policy. Here is what we do and how you can act on your rights.

Data Retention

We retain account and transaction data for the period required under applicable law. You may request a summary of what we hold by contacting support through your registered account.

Cookie and Session Handling

Our site uses session cookies to keep your account logged in and functional cookies to remember your payment method preference, including bKash or Nagad. You can manage non-essential cookies in your browser settings.

Account Access and Changes

To update your registered mobile number, wallet address, or contact details, go to Account Settings and complete the OTP verification step sent to your current number before changes take effect.

Your Rights and How to Use Them

You have the right to access, correct, or request deletion of your personal data. Raise a formal request through the account help centre or by email, and we will respond within the timeframe set by applicable local rules.

LEGAL CONTACT PATHS

How to Reach Us About Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to dispute a transaction processed via bKash, Nagad, or Rocket, our support team handles policy-related queries through the channels below. Response times depend on query volume, but policy and account-rights requests are treated as priority items.

Team online

Live Chat

Open the chat window from your account dashboard at any time to reach a support agent for policy or account queries.

Email Support

Send your legal or account-rights question to our support address listed in the account help section for a written response.

Account Help Centre

The help centre inside your account covers common policy questions, data requests and the steps to raise a formal dispute.

Common Legal and Account Policy Questions

These are the questions we hear most often about our terms, account rights, and how this policy applies to your wallet and access in Bangladesh.

Access depends on your local law and eligible region. You are responsible for confirming whether online gaming is lawful where you are before opening or using an account.

All transactions — including those made via bKash, Nagad, and Rocket — are governed by the terms set out in this policy and processed subject to wallet verification and account standing.

Contact our support team through the account help centre or by email from your registered address. We will confirm receipt and respond within the timeframe required by applicable rules.

Yes. Submit a data deletion request through the help centre. We will process it in line with our retention obligations, which may mean some transaction records are kept for a legally required period.

Any verified balance in your account wallet at the time of closure is subject to the withdrawal conditions in these terms. Contact support to initiate the process before your account is deactivated.

We notify you through your registered contact details when we update the terms. Continuing to use your account after the update date means you accept the revised version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.