Reference

How 88okbajee Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process bKash, Nagad and Rocket transactions, and keep your account secure.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYour access rights explained clearlyContact us to request changes
Explore the Lobby Read FAQ
88okbajee How 88okbajee Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to see what data we hold on your account, request a correction, or ask us to remove your information, our account support team is the right starting point. You can reach us through the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe — complex requests involving payment records from bKash, Nagad or Rocket transactions may take a little longer to verify before we can action them.

Live Chat Start a live chat session from your account dashboard. Identify yourself with your registered email and our team will pull up your data record directly.
Email Support Send your privacy request to our support email address. Include your account username and the specific data action you are requesting so we can process it without delay.
Account Help Centre Log in and visit the Help Centre section of your account. The privacy request form there lets you specify exactly what you want — access, correction or deletion.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We have built our data handling around four practical commitments: how we store it, how long we keep it, who can see it, and how you stay in control. These are not abstract promises — each one connects to a real process inside your account and our payment systems.

Secure Storage

Account data and payment references from bKash, Nagad and Rocket are stored on encrypted servers. Access is restricted to authorised internal teams only, with audit logs on every query.

Retention Periods

We hold your account data for as long as your account remains active, plus the period required by our internal compliance process. Once that window closes, data is deleted or anonymised.

Cookie Controls

Session cookies keep your account preferences intact across visits. You can clear or block cookies through your browser settings at any time, though some account functions may behave differently as a result.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Submit the request through live chat or the Help Centre form and we will compile your record for review.

Common Questions About Your Privacy at 88okbajee

These are the questions we hear most often from account holders about how their data is handled, who sees it, and what they can do about it. If your question is not covered here, reach out through live chat or the Help Centre form.

No. We never see or store your mobile wallet PIN. When you make a payment, the transaction is processed through your wallet app directly. We only log the reference number and amount to confirm your account credit.

Only authorised account and compliance team members can access your personal record, and only when it is necessary to resolve a query or verify a transaction. All access is logged and auditable.

Yes. Submit a deletion request through the Help Centre form or live chat. We will process it once we have confirmed your identity and cleared any pending transaction records tied to your account.

Cookies record your session preferences and login state so the platform remembers your settings between visits. You can manage or clear cookies through your browser settings at any time.

We do not sell your data. We may share limited information with payment processors — such as those facilitating bKash, Nagad or Rocket transfers — strictly to complete your transaction and for no other purpose.

Log in and go to your account settings to update your email or phone number. For changes tied to your verified identity document, contact us through live chat so we can handle it with the right verification steps.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoCricket HotlinesInfoTeen Patti Royale

Related pages

88okbajee Bangladesh FAQ Blackjack Supremacy 88okbajee Login About Us